FAQs for Customers

Telecom Channel FAQs

• Introducing Phone channel to connect with expert.

Pause Current Plan

• If I forget to resume my profile at the mentioned date what will happen?
• Can I listen to the recording of my old session while my plan is paused?
• Will I be able to receive the vocabulary email after my plan has been paused?
• How can I resume my plan?
• If I have resumed my plan earlier than the provided date - Can I pause my plan again?
• Can I resume my profile before the provided date?

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Billing Related FAQs

• How will I know that my plan is about to expire and I need to upgrade.
• How to pay the fee in EMI?
• If I pay today when my account will upgrade?
• I don't have a credit card /debit card & I also don’t have any bank account, how can I pay?
• How can I pay? What are the payment methods?

General

• How to make your First call
• How Does EngVarta help you in IELTS?
• How Does EngVarta Session work?
• How EngVarta can improve your English?
• I forgot my password, how can I reset my password?
• My internet is working but i am unable to login to the app & my details are correct

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Plan FAQs

• How fast can I improve my communication?
• How EngVarta is better than hiring an English tutor?
• How EngVarta is different from classroom training?
• How talking with new new people everyday will help me?
• How can I pay? what payment method do you support?
• Why EngVarta doesn’t provide Video calls?

Mentorship Plan FAQs

• How EngVarta is different from classroom training?

Instant Practice Plan FAQs

• Why EngVarta doesn’t provide Video calls?
• How EngVarta is different from classroom training?
• Will I be really able to improve english by talking over the call?
• How EngVarta is better than hiring a English tutor?